Frequently asked questions
Here are some common questions about our company and how we work.
You can place an order directly on our website by selecting your preferred products and proceeding to checkout.
We accept major credit cards, PayPal, and other secure payment methods.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Orders can be modified or canceled within 24 hours of placement. Contact us immediately for assistance.
We deliver across Canada and the USA.
Shipping fees vary based on product size, weight, and destination. Exact fees are calculated after placing your order and contacting us.
Delivery times depend on your location and the availability of the product. Estimated delivery dates will be provided after placing your order and contacting us.
Yes! You can return items within 2 days of delivery as long as they are unused and in original packaging. Please note, return delivery fees may apply.
Custom-made products cannot be returned, but may be eligible for exchange at our discretion.
Yes, exchanges are available based on product availability and within 2 days of delivery as long as they are unused and in original packaging. Contact us to initiate an exchange request.
If your item arrives damaged, please contact us immediately with photos, and we will assist with a replacement or refund at our discretion.
While our online store offers pre-made, ready-to-ship furniture, we also provide custom furniture upon request. Contact us for more details.
Yes, we offer special prices for large orders and turnkey projects. Contact us via the dedicated contact form and select “Project Requests” in the subject field to get a customized quote.
